Last updated - July 14, 2021
If you have an eCommerce store, there can be scenarios where you want to migrate it from one platform to another. Since there are several different platforms available to run an eCommerce store, it is only natural you may want to experiment according to your evolving needs. But how will you manage the migration process if you are not an expert in web technology? In this article, we will compare two popular tools for automatic shopping cart migration – Cart2Cart vs LitExtension.
We will look at some of the common aspects that come into play when you look for a cart migration solution. You should be able to understand how both solutions fare when it comes to these important parameters.
General information
First, let’s get an overview of both services.
Cart2Cart is one of the most popular solutions that will help you automatically migrate your online shop from one platform to another. It makes cart migration especially easy even for users who are not at all familiar with the technical aspects of a website. It supports over 85 different shopping platforms, and helps you migrate a large range of eCommerce data including products, orders, customers, categories, attributes, reviews, etc. Moreover, the simple and user-friendly migration wizard will help you manage the migration process quite effectively. With over 10 years in service, and with over 250000 migrations to their credit, Cart2Cart is clearly a leader in automatic shopping cart migration.
Cart2Cart provides round-the-clock live assistance with migration setup and technical support for any other issues. Also, they have a team of sales managers ready to answer all pre-migration questions and help customers make the right decision. All you have to do is choose an automated migration or a Data Migration Package.
LitExtension is another option for automated shopping cart migration. They are a world-leading shopping cart migration expert with +10 years in the field. LitExtension has performed migrations for +150,000 stores and +50,000 customers around the world. You will be able to successfully manage a shopping cart migration within quick time using LitExtension. It supports diverse shopping platforms and data types. With LitExtension too you will be able to manage the migration process easily even if you are not really tech savvy. Moreover, if you want assistance, they provide an option for an expert personal assistant, who will handle the entire migration process.
Ease of use
For a lot of eCommerce store owners, the user friendliness of a migration tool is especially important. Let us see how Cart2Cart and LitExtension compare.
Cart2Cart is extremely easy to use even for users who don’t have advanced technical knowledge. You can simply specify the source cart url, which is your old store, and the store data that you want to migrate. Then you can specify the source cart url as well as the platform details and initiate the migration. Within a few hours, your store with all relevant data will be migrated to the new platform. That means you will be able to manage the migration with minimal time and effort. Moreover, you will find the support of a greatly user-friendly interface at all stages of setting up the migration process.
LitExtension too offers a simple migration process. Just like in the case of Cart2Cart, you can specify the source and target urls, as well as the entities you want to migrate. The process is reasonably quick and requires no technical skills.
Features
When you compare two software products, it is important to consider the feature set. Hence, we will take a detailed look at the features of both Cart2Cart and LitExtension.
Advantages of using Cart2Cart
- Expert team with experience of over 200,000 migrations.
- Supports automated migration between 85+ eCommerce platforms and a vast list of data entities. Also, supports custom migration from virtually any shopping cart on the market within a migration package.
- Recommended by most popular eCommerce vendors such as WooCommerce, Shopify, Wix, OpenCart, PrestaShop, Shopware, 3DCart, etc.
- Reliable, round-the clock support over phone, email, chat and tickets with SLA.
- Free unlimited demo migration and migration preview available.
- Additional migration options and multiple remigration options
- No coding knowledge required.
- Does not impact the functionality of the current live site during the migration.
Advantages of using LitExtension
- Growing in popularity as an option for automatic shopping cart migration with 150,000 migrations.
- Supports over 120 different shopping carts.
- Customer support is offered through ticket, email, chat and phone.
- Free demo migration and migration preview available.
- Unlimited remigrations and free target cart installation.
Services
Here is a look at the important services offered by both tools
Cart2Cart
- Data Migration Packages.
- Recent Data migration.
- Remigration service.
- Migration insurance.
- Preview of Migration.
- Migration of data from CSV file to the desired shopping cart.
- Migration from database dump.
LitExtension
- All-in-one solution
- CSV Files migration
- Custom field migration.
- Subscription migration.
- Remigration.
- Recent migration
- Smart Update
- Database dump migration
Custom migration opportunities
Online stores will have diverse features depending on the products and target market. So while migrating your store from one platform to another, you may have some custom requirements. While analyzing cart migration tools, it is important to see how they can handle customization.
Cart2Cart provides customized services for specific cases. They will help you export data from your online store into a CSV file. This option is useful when you want to migrate from unsupported platforms. In that case, you can export store data into a CSV file and then import it to a target platform supported by Cart2Cart automatically. This will help in safer and more optimized data processing and management for your store. You can check a demo migration before performing the actual migration. The cost will be dependent on the volume of the export.
In addition, Cart2Cart also offers migration from database dump for selected shopping carts. The pricing for customization starts from $29.
LitExtension too offers customization options. You can request for shopping cart installation or to change DNS or to switch domain. The pricing for shopping cart installation is fixed at $50 for DNS change and domain switch, the cost will be $99.
Customer support
For a migration service, prompt customer support is an essential feature.
Cart2Cart offers excellent customer support over phone, email and live chat. In addition, you can opt for a range of service packages depending on the scope of your migration. You will get migration assistance and fixed hours of technical support for all their packages. In addition, you can access the services of their experts for custom consultation and to resolve your business queries. One of the definite reasons for customers going back to the migration service of Cart2Cart is obviously their reliable support team.
LitExtension offers multiple options for self service in the form of documentation and video tutorials. If you are not able to resolve an issue with your migration, they do offer an option to raise a support ticket. You will also find a live chat option on the site.
Data migration packages
If you are slightly confused about how to go about with the whole thing, you can always pick one of their data migration packages. Let’s see more.
Cart2Cart provides different migration packages where you will be provided with support and options for customization in each level of the process. They offer technical support with each package that includes a personal account manager, customization, and other options. You will also get migration assistance that includes a pre-migration validation, migration setup, previews, remigration and results validation. Additional options such as Password Migration, SEO URLs Migration, 301 Redirect, etc. are free within each package
Here is a look at all the main packages available with Cart2Cart.
Basic
With the basic package, you can migrate up to 10,000 entities, ang get 5 hours of technical assistance. In addition, you will get Migration assistance service that includes a migration preview and a full remigration option within 7 days of the original migration. The cost is $299.
Extended
If your requirements are higher than the Basic package, check out the Extended package. Here you will be able to migrate up to 20,000 entities, get 10 hours of technical support. And you will get 2 remigrations within 14 days of the initial full migration. The cost will be $549.
Premium
This is a package that is ideal for bigger stores. You will get an option to migrate up to 60,000 entities and 25 hours of technical support. With this package, you can request for 3 remigrations within 21 days after the full migration. The cost will be $999.
Ultimate
If you have more than 60,000 entities to migrate, you need to get this package. You will also get more than 25 hours of technical support with it. And, you can ask for more than 3 remigrations within one month of the full migration. Contact Cart2Cart for pricing details.
Litextension does not provide you different migration packages with pre-defined pricing. Instead, they offer an All-in-one migration service, where the entire migration process will be handled by a personal assistant. You will be able to contact the personal assistant through Skype, email or ticket at all stages of the migration, and there will be regular updates on the progress. Moreover, compared to the basic migration service, for the all-in-one service, the committed response time is much faster (12 hours instead of 24 hours). And, additional options such as Password Migration, SEO URLs Migration, 301 Redirect, etc. will be available for free with the package.
Post migration, Litextension provides:
- Unlimited and free re-migrations,
- Unlimited and free recent migration
- Also, unlimited and free smart updates.
All of these advantages are available within 3 months after the migration.
Supported product entities
Now, we take a look at the supported product entities for each of these tools. As an example, we will consider a migration from Shopify to WooCommerce. Here is a comparison list of product entities that each tool supports.
| Entity | Cart2Cart | LitExtension |
| Product Name | Yes | Yes |
| SKU | Yes | Yes |
| Description | Yes | Yes |
| Status | Yes | Yes |
| Tax Class | Yes | No |
| Manage stock | Yes | Yes |
| Regular and Sale Price | Yes | Yes |
| Url, meta title and description | Yes | Yes |
| Weight | Yes | Yes |
| Product tags | Yes | Yes |
| Variations | Yes | Yes |
| All images | Yes | Yes |
| Stock Quantity | Yes | Yes |
| Category details | Yes | Yes |
| Manufacturer name and image | Yes | Name only |
| Customer name | Yes | Yes |
| Customer email | Yes | Yes |
| Customer address | Yes | Yes |
| All Order details | Yes | Yes |
| Posts and Pages | Yes | Yes |
| Coupon details | Yes | Yes |
Additional migration options
Both Cart2Cart and LitExtension offer a few additional migration options. Here is a detailed look comparing both:
| Option | Cart2Cart | LitExtension |
| Clear Target Store data before Migration | Yes | Yes |
| Skip thumbnail images if they are same as large images | Yes | No |
| Preserve order IDs on Target Store | Yes | No |
| Create 301 redirects on your target store after migration | Yes | Users have to download and set up WooCommerce for automatic 301 redirects. |
| Migrate categories and products SEO URLs | Yes | Yes |
| Migrate images from descriptions of products, categories and posts. | Yes | Yes |
| Change products quantity on the Target Store | Yes | Yes |
Reviews
User reviews are an important criteria when you compare two software services. We took a look at some of the available user reviews of both Cart2Cart and LitExtension. Here is the information we could gather from some of the popular sites in a tabular format.
| Review Site | Cart2Cart | LitExtension |
| Capterra | 4.1/5 from 14 reviews. | 4.8/5 from 6 reviews |
| Serchen | 4.5/5 from 228 reviews | 4.9/5 from 117 reviews |
| Trustpilot | 4.4 from 122 reviews | 4.9/5 from 619 reviews |
| G2 | 4.5 from 10 reviews | 5/5 from 12 reviews |
Pricing
Pricing is a major concern when you look to pick a software product.
Cart2Cart migration prices start from $29, and it will increase based on the volume of your data. You can perform a free demo migration to get the exact cost for your migration. They also offer different support service packages that you can choose according to your specific requirement. The advantage of choosing a data migration package will be that you will get the support of a migration expert. It means that customers get the necessary customizations and don’t handle the migration at all. You simply purchase the right package and check the results. In addition, you will get the support of an Account Manager who updates you on the progress of your migration.
LitExtension charges are based on the volume of data that you want to migrate. The Basic Migration package costs starts from $19. The pricing will be different for the All-in-one service though. When we tried to find an estimate for Shopify to WooCommerce with 100 products, 100 customers and 100 orders, the Basic migration cost has come to $49, and the all-in-one service to $149. You can check their pricing page to get an estimate.
Which one to choose?
Cart2Cart is a hugely popular name when it comes to shopping cart migration. They have been in the domain for quite a long time and offers a great range of services suitable for different stores. Moreover, a lot of popular eCommerce platforms have recommended Cart2Cart to be a recommended migration partner. And they offer dependable customer support and expert assistance to ensure that your migrations are processed efficiently. If you are looking for a well-known name to manage your shopping cart migration, you can surely opt for Cart2Cart.
LitExtension is a relatively new player to the market. They do have a range of services similar to Cart2Cart. If you want to try out a new player in the market, you can give it a try.
