Data-Driven Insights: Utilizing Public Social Media Scraping for Customer Targeting and Market Analysis

Social media scraping for customer targeting

Last updated - November 10, 2023

Web scrapping has been used in acquiring accurate data for the purpose of gaining business insights, conducting market research, and targeting appropriate customers. Now, since social media platforms are more prevalent than ever and the fact that they are providing large amounts of user-defined data, social media scraping has become essential for the betterment of your business.

For those who do not about web or social media scraping, we have simplified the concept in this blog and have mentioned some of the proficient tools that can be used in social media scraping. Read along.

Introduction to Web Scraping

Web Scraping

The automated method of web scraping involves utilizing bots to scrape data from specific website pages in accordance with predetermined rules. A bot is a program written in any programming language whose goal is to gather information from websites.

The bot’s job is to find the HTML code for web pages that contain the data it is looking for. The code is examined and all relevant data is extracted by the scraper after it receives it. The bot can then access every page on the site and gather data in this way.

Any information that is beneficial to businesses, such as information about customers, merchandise, rivals, etc., can be gathered using web scraping. Scraping can be used to gather data for everything we discussed in data-driven marketing and will discuss further down.

What is Social Media Scraping?

Social Media Scraping

Utilizing a social media web scraper to capture information automatically is known as social media scraping. Due to the fact that it is an automated procedure carried out by bots, users can save time, effort, and occasionally money. 

Although it would take a lot of time, you might spend time searching the web for every use of a specific word or to discover every pricing option for a specific item. It may even be almost impossible in some circumstances for one individual to handle it alone. 

You can easily take full authority and mark your presence in the industry space using smarter and more intuitive campaigns on social media. With tools provided by Bright Data, you can predict and gear up for upcoming trends and understand customers’ behavior and journey by acquiring appropriate social media data. 

How will Social Media Scraping Benefit your Business?

Benefits of Social Media Scraping

Customer Analysis

Reaching out to your target consumers with surveys just serves to waste more of their time, which is a typical example of how time and money are misused in a company. The success of any enterprise depends directly on how well these resources are used.

Resolve Problems Related to Public Relations

Data scraping can be a terrific technique for reducing public relations difficulties because it is so simple and quick to do. Consider instances where your company was unexpectedly analytically overtaken by a rival by a wide margin, or when your devoted consumers began to flood you with complaints. You can understand abrupt shifts with the aid of scraped data.

Collect Fresh and Real-time Public Data

Social media scraping allows you to gather newer and real-time data on a daily basis. This way, you do not have to rely upon old or outdated data for current use case scenarios. As for social media scraping, you will need a proficient tool that can help you get the job, and when you use a tool like Bright Data collecting fresh and real-time data is made hassle-free and automatized. 

Create Fact-based Strategies

Understanding an issue is the first step toward solving it. Don’t assume the cause of a decline in sales or the accumulation of a specific product in your warehouse without any incoming orders for it or a prolonged period of no orders for a service; instead, search for it in your customers’ feedback and dialogues. Instead of speculating on the issue, collect real-time data sets based on what your customers are saying about your product or service on social media.

Influence your Audience with Accurate Data-driven Information

When it comes to both reaching and influencing your audience there is little to no room for errors. Those who try to influence their audience based on vague data are the ones who fail at it. However, with the help of social media scraping you can reach out to the right people with the right strategy as it provides you with ample information that is both accurate and data-driven.

Doing more with less is made possible and easy with the help of social media scraping tools like that of Bright Data and others mentioned in the below section. It will actually surprise you as to how much you can do with these social media scraping tools.

Enhance Customer Relationships

Speaking of user engagement, it goes without saying that contact is important. However, how can you manage to engage users on all social networking sites at once while also getting your brand name imprinted on their minds?

Getting your point through to the almost 3.8 billion social media users may be incredibly challenging without a social media scraper acting to help because each platform caters to a different set of audiences and the “likes” turn into “double taps” faster than we can bare to cope with.

Top Web and Social Media Scraping Tools

Bright Data

Bright Data

At the top of the list, we have a proficient web and social media scraping tool by Bright Data. This will be a perfect companion for your eCommerce business in both market research and customer targeting as it monitors competitors’ inventory and pricing details. 

Bright Data’s Web Scraper IDE is one of the best in the world as it provides a competitive edge to the user through its cloud-based solutions. It allows you to be at the top of the pricing strategy as it not only monitors the selling price of the competitors but also the listing price and discounts.

You can also update and maintain the best inventory with Bright Data’s real-time information on the competitors’ product catalog, inventory status, new additions, etc. With the information extracted, you can not only maintain a relevant and competitive inventory but also explore newer categories and product types.

Consumer sentiment adds value to how you design and manage your business. And for that Bright Data monitors consumers’ sentiments, which means you will know exactly what product is trending in each country and promote the best deals for those products.

Octoparse

Octoparse

One of the greatest free automatic web scraping tools available, Octoparse was created for non-coders to handle challenging online scraping tasks. Present-day Version 7 offers a simple point-and-click user interface and enables dealing with infinite scrolling, login verification, text entry (for scraping search results), as well as choosing from drop-down menus. Data that has been scraped can be published as databases, Excel, JSON, or HTML. 

Octoparse Cloud Extraction (premium plan) works well for collecting dynamic data feeds because it offers an extraction schedule as frequently as once every minute if you want to build a flexible scraper to pull information from dynamic websites in real time.

Zyte

Zyte

You may scale your crawlers using the cloud-based online crawling platform called Zyte, which also provides turn-key web scraping services, off-the-shelf datasets, a clever downloader to get over bot defenses, and the ability to scrape websites.

Four excellent tools make up the app: Using the Python-based web crawler Scrapy Cloud, Portia is an open-source program that extracts data without requiring scripting; In addition, Crawlera is a tool to help crawlers from various locales and IP addresses avoid being restricted by websites. Splash is an open-source JavaScript rendering tool that also extracts data from web pages that employ JavaScript.

Dexi.io

Dexi.io

Dexi.io is another user-friendly scraping automation tool for businesses with a beginning monthly cost of $119. It is a web-based app. Three different types of robots can be built with Dexi.io: extractor, crawler, and pipes.

Dexi.io would require some programming knowledge to master, however, you can combine third-party solutions for captcha resolution, cloud storage, and text analysis (using the service integration for MonkeyLearn), and even with AWS, Google Drive, and Google Sheets.

Another ground-breaking aspect of Dexi.io is the addon (premium plan), and there are an increasing number of them. Additional functions in Extractor and Pipes may be unlocked through add-ons.

Parsehub

Parsehub

Another market-available, code-free desktop scraper is Parsehub, which also works with Linux, Mac OS X, and Windows. The data from JavaScript and AJAX pages can be selected and extracted using a graphical interface. Nesting comments, maps, photos, calendars, and even pop-up windows can all be used to scrape data.

Additionally, Parsehub offers a browser extension that will immediately begin your scraping task. Data can be exported via an API, Excel, or JSON format.

The premium version of Parsehub starts at $149 per month, which is more expensive than the majority of scraping programs on the market, such as Octoparse, whose regular plan only costs $89 per month for an unlimited number of crawls. Unfortunately, the free plan only allows for the scraping of 200 pages and five jobs.

Conclusion

I am sure that by reading this blog you were able to gain more insight into the concept of data scraping and some of the most profound tools you can use to expedite the data scraping process. Based on the research I’ve done for this article I can confidently say that Bright Data’s scraping tool is the best and most comprehensive tool there is. Go ahead and back your business with the best in the business.

Further Reading

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