How to Create a Customized WooCommerce Thank You Page?

WooCommerce Thank You Page

Last updated - January 13, 2025

A “thank you” is a gesture that one needs to convey to their customers after they make a purchase. In an offline setup, it can be done face to face but if you have a WooCommerce store, then a good WooCommerce Thank You Page will do the trick.

The thank you page needs to be set up according to the store structure of your business. A thank you page also acts as a confirmation to the customers that their order has been successful.

Optimizing thank you page for your customer’s benefit can assure them that they are valued. In this blog, let’s learn more on the importance of customizing the WooCommerce thank you page, and how to customize them.

What is a WooCommerce Thank You Page?

A WooCommerce thank you page is the page that the customer sees right after the checkout process and successful payment. The page usually has a thank you template, the details of the order, etc.

Some business owners tend to customize them to make them even more aligned with their target customers.

Why WooCommerce Thank You Page Matters?

There are many perks when the business goes that extra mile to customize their WooCommerce thank you page to the liking of their target crowd. Let’s look into those benefits:

  • Improving customer satisfaction is one of the main benefits of having a customized WooCommerce thank you page. The default WooCommerce thank you page is plain and might not draw as many conversions as expected.
  • Creating a loyal customer: The default WooCommerce page is not exclusive. By customizing the WooCommerce thank you page, you can create a positive onboarding experience. You can include product videos, product documentation, etc. for the use of end customers.
  • Good post-sale experience: The overall customer experience is enhanced when they do not end up with the usual boring thank you page.
  • Enhancing trust: Most customers might still have some doubts about the item they purchased. If the WooCommerce thank you page consists of positive review testimonials, it can serve as an assurance of the quality of the product.
  • Acts as a marketing strategy: Adding in your social handles can help customers share the products they love with their friends.

Elements Needed for a High-Converting WooCommerce Thank You Page

Clarity and Gratitude: Be very clear and to bring in that clarity you need to have the words “thank you”.

Eye-catching Template: A good template needs to be picked which will create a lasting impression in the minds of the customers.

Order Summary: Provide complete information on the order confirmation.

Next Steps: The steps that need to be taken after the purchase of the product. It can be regarding the shipping or the estimated delivery date of the shipment.

Social Proof: Product reviews and testimonials can be added to the WooCommerce thank you page to reinforce trust in the brand.

Cross-Sell Products: You can market strategically products that are aligned with the ones the customer already brought.

Adding CTAs: If you want customers to engage with your social platforms or download an app, you can add a call to action on the thank you page.

How do you customize the default WooCommerce thank you page?

Here’s Default WooCommerce Thank You Page:

default-woocommerce-thank-you-page

Now, to customize this we can pick the “YITH Custom Thank You Page for WooCommerce” plugin.

YITH-Custom-WooCommerce-Thank-You-Page

Here are the steps to using the plugin to customize the thank you page for your e-commerce business:

Using a plugin is the best choice for non-technical people who aren’t willing to experiment with codes.

Once you activate the YITH plugin, it comes in the WordPress Dashboard side view.

Yith-Plugin

And when you click on it, you will have an entire panel to show up:

control-panel-YITH

To begin with customization, you can either add new page or edit the existing page.

sample-thank-you-page.jpg

There are many features that YITH’d giving its customers right from adding shopping coupon to adding order table.

Adding-plugin-blocks-to-thank-you-page

You can click on any of this and add that block into your WooCommerce thank you page.

You can go into the General Settings of the plugin to switch default WooCommerce thank you page to custom thank you page.

General-Settings-YITH

You can further do the customization for order details, customer, social box, coupons, etc. under this tab.

YITH-customization

You can further set multiple rules for your WooCommerce thank you page and making multiple thank you pages available based on the products, categories, and so on. It can be set for a product and when a user purchases that product, this particular thank you page will show up.

YITH-customization

Want to know more about other plugins? You can look into 10 Best Plugins to Customize WooCommerce Thank You Page After a Successful Order (with Video)

How to ensure the success of your custom WooCommerce Thank You page?

The success of the thank you page can be determined by following these steps:

  • Test the Thank You Page: You have to check whether all the elements that you have lined for your thank you page is working. Make sure that the order details are displayed correctly.
  • Optimize the Speed: The loading speed of the thank you page plays an important role. The image elements should be compressed without losing quality using plugins like TINYpng.
  • Google Optimize: You can use Google Optimize to do the A/B testing and pick the version that works better.
  • Checking the Analytics: Once the thank you page is published, you will need to check Google Analytics and see how the page is doing. This can help you revise or if it’s working, try more of the same to garner customer attention.

Conclusion

A customized thank you page can help reinforce the e-commerce store experience in the minds of your customers. Hope this guide helped you understand the relevance of a good WooCommerce thank you page and how to set up one using a plugin.

FAQs

  1. What is a WooCommerce Thank You Page?

A WooCommerce Thank You Page is the page that the customer sees right after the checkout process and successful payment. The page usually has a thank you template, the details of the order, etc. Some business owners tend to customize them to make them even more aligned with their target customers.

  1. Why should I customize my Thank You page in WooCommerce?

A customized WooCommerce Thank You Page can increase customer satisfaction and drive repeat purchases. It can also encourage post-purchase actions like reviews and referrals.

  1. Which plugins can I use to design a custom Thank You page?

Popular plugins include YITH Custom Thank You Page, WooCommerce Thank You Page Customizer, and Elementor Pro.

  1. How can I improve my WooCommerce Thank You Page conversion rate?

A WooCommerce thank you page reinforces the e-commerce store experience. To ensure its success, focus on personalized messages, clear CTAs, cross-sell offers, and engaging designs.

  1. What CTAs should I include on a Thank You page?

Include CTAs on your WooCommerce thank you page to encourage customers to share your products on social media, write reviews, or subscribe to your newsletter.

Further Reading