helpdesk - search results

WSDesk is the most effective and feature-packed customer support helpdesk and ticketing system available today. You can provide your WooCommerce customers with remarkable assistance by integrating WSDesk with your site. WSDesk makes it easy to turn user inquiries of any kind (email, chat) into actionable "tickets" that can be monitored and resolved. You won't need any other ticketing system; this one is a comprehensive WordPress plugin. Among the many features available are automated ticket assignment and tagging, autosuggestion, triggers, automation, ticket bulk editing and merging, a support agent survey, an unlimited number of tickets, personalized email responses, a complete record of all tickets, the ability to attach files to tickets, a complete record of all interactions, and more.

The customer’s journey doesn’t end after the purchase. In fact, a first-time customer becomes a loyal one only after a satisfactory experience with the...

Setting up a helpdesk will be one of the concerns of every eCommerce store owner. If you are managing a WooCommerce store, you can...

A good helpdesk system is essential for customer support when you are running an online store. Opting for a SaaS solution might prove to...

The GDPR has taken eCommerce sector by storm. All kinds of businesses are striving to ensure the best compliance without drastically affecting their features....

Tired of spending a huge amount of money on inefficient WordPress helpdesk plugins? Do you want a plugin that increases the efficiency of your Customer...

Choosing the right VPS (Virtual Private Server) hosting plan is a critical decision for individuals and businesses seeking optimal performance, reliability, and scalability for...

Prompt customer support is one of the essential features of any eCommerce site. You might want to invest in a quality help desk system...

Plugins make the job much easier for WooCommerce based WordPress eCommerce store owners. They help you integrate features and functionalities to your WooCommerce store...

A knowledge base is an important part of your customer service efforts. It enables your customers to find answers to their own queries more...