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How to Set Up Open Source Helpdesk & Customer Support Ticketing System for Your...
The customer’s journey doesn’t end after the purchase. In fact, a first-time customer becomes a loyal one only after a satisfactory experience with the...
How to become ‘Customer-obsessed’ with the Acquire Omnichannel Customer Engagement Platform
The "Age of Customer-Centricity" is upon us.
It's no longer sufficient to meet customer expectations; you have to exceed them.
It's no longer enough to answer...
Live Chat – Improve Customer Satisfaction and Sales
If you are running an online store, you know the importance of prompt customer support. Placing a live chat widget on your website would...
30+ Best Premium WordPress Live Chat Plugins (with Video)
As we have discussed before, featuring a live chat window on your online store can help you reduce cart abandonment. This is because users...
5 Best WooCommerce Multi Vendor Chat Plugins (with Video)
Chatting with customers is one of the preferred options to understand and resolve problems quickly. If you have an eCommerce store, you can easily...
10 Magento Extensions to Boost your Online Store
Magento is one of the world's most famous and leading sources of an e-commerce website. In simple terms, it can be considered as a...
Shopify Vs WordPress: Which Platform Is Better for Your Small Business
Shopify and WordPress are both fantastic options for building and hosting your eCommerce website. But if we compare them side by side is there a clear winner?
It will...
Best SaaS-based Live Chat Solutions for your WordPress Site
Customer support is one of the most important aspects of any eCommerce business. You will be able to maintain a solid customer base for...